Which model of hearing aid do you have?

Artificial Intelligence and Healthable tracking technology

Rechargeable battery

Smartphone connected through Bluetooth and Thrive app

Connects to wireless accessories

How to find your hearing aid model

Learn how to identify which hearing aid model you have.

Starkey apps display our hearing aid model name and number in the app or device settings menu.

My Starkey

My Starkey App > My hearing > My settings > About my hearing aids

Note: You will see the hearing aid model and serial numbers

Thrive

Thrive App > Menu > Device Settings > About My Devices

Note: You will see the hearing aid model and serial numbers

Your hearing aid model name is displayed in your phone’s settings. Your phone settings may appear different than shown.

iPhone

iPhone Settings > Accessibility > Hearing Devices

Note: You will see the model info

Android

Settings > Connections > Bluetooth > Tap Hearing Aids > Confirm Pairing

Note: Android will only show the hearing aid name. Device information is only available within the app or on the hearing aid itself.

Behind-the-Ear and Receiver-In-Canal show product name and model on the back side of the device. Custom hearing aids only show the serial number.

Behind-the-Ear

Receiver-in-Canal